Refund & Return Policy

Refunds & Returns
At Zyviaa, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

• Return Window: You have 30 days from the date of delivery to request a return.

• Condition: Items must be unused, in original packaging, and in the same condition you received them.

• Non-Returnable Items: Perishable goods, personal care items, and final sale products.

• Refund Process: Once your return is received and inspected, we’ll send you an email to confirm. Approved refunds will be issued to your original payment method within 5–7 business days.

• Shipping Costs: Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

For return requests, please contact us at shopzyviaa@gmail.com with your order number.